If you have a question, want to learn more about our unique Peruvian woolly treasures, or simply wish to share your Chicha story - the good, the bad, we're here to listen.
We're all about making your experience as warm and joyful as our jumpers, and your thoughts truly help us do that.
Reach out to us through any of the options below, and we'll get back to you as soon as possible:
Email: diana@chicha.co.nz
Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.
We are unable to accept returns on certain items. These will be carefully marked before purchase.
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Our products are made in Peru. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
Free within NZ. If you would like us to ship overseas, send us a message.
